Case Studies

Here are a few projects we collaborated on with you to find the best solution for your application.

  • Dave, site supervisor, Reading

    FixMe guys are fantastic, quick to respond and get us back up and working again in minimal time.

  • FURNITURE RETAILER – EASTERN EUROPE

    "We just had recently the implementation of 6 TORNADO towers in our region, in 3 separate stores from different countries, each with its own specific challenges from implementation and site conditions point of view. We had a very good collaboration with the implementation team from TORNADO, with a quick reaction and willingness to solve the issues with, so we could get the benefits from the machines as soon as possible. Looking forward for the next projects to work together".

  • Happy customer (Vertical Lift Module Storage System)

    Wanted to drop you a quick note to let you know what a pleasure it was having TSS on site this past week. The team has a wealth of knowledge and were happy to share with all who came by to check out our new machine. I spoke with several staff who went through the training; they enjoyed the teaching style and felt they walked away ready to use the machines.

  • Happy customer (AUTOMATED ORDER FULFILMENT SYSTEM)

    For me, as a representative of the store, I believe this is a great working solution for both customers & employees. The assistance & communication, when needed, is professional and quick.

  • FURNITURE RETAILER

    Before the Tornado, we had 14 different kitchens sold through the delivery warehouse. There was a two week wait for the client. All these products have been included in the store thanks to the Tornado.

  • UK SOFTWARE DEVELOPER

    Tornado helped us realise the importance of purchasing trends and knowing exactly where to store specific items depending on the frequency of picking and volume/popularity of items.

  • FURNITURE RETAILER - FRANCE

    “On behalf of the business and myself, we thank you for the smooth execution and respect for deadlines. It's always a pleasure to collaborate with professionals who combine expertise and interpersonal skills.

  • FURNITURE RETAILER – NORTH AMERICA

    “A big thank you to the team for the training session today. It was fantastic, informative, and you’re great teachers!

Our Technical Director presents…

The stock management software created for the world leading furniture retailer

A multinational furniture and kitchenware store were already using our automated storage towers in their warehouses but wanted to maximise their efficiency and improve their stock management. They realised the importance of understanding purchasing trends and knowing exactly where to store specific items depending on the frequency of picking and volume/popularity of items. 

  • We created brand new stock management software for them that was integrated with their existing software system and soon optimised the capacity of the machinery. Data was reviewed and reports could then be produced on what was best to store higher or lower in the tower (some can be 70 trays high), and taking into account seasonal trends and groupings within trays. This intelligent use of the storage system allowed for faster picking and shorter customer waiting times.

500

99%


Successful Installations

Stock
accuracy

Our UK Account Manager shares…

The tale of one of our successes over the years

We were asked to provide intelligent storage for a company who design, supply, and build an extensive range of customised industrial machines. Due to diversity in the specifications, their product offerings are changing all the time and stock can become obsolete as new designs take over. They realised that they needed a better way of managing their inventory, something that could be synchronised with the drawing office, and updated regularly. 

Not only were we able to make space for new items but knew when articles were coming to the end of life and could remove them. Best of all, despite the technical complexity of the system, all of these functions were completely transparent to the operators.


Account Manager tells us about…

Capacity creation for a bathroom retailer

A large bathroom retailer asked us to help them create the capacity to fulfil several online orders simultaneously. The solution also needed to be integrated with their existing warehouse management system and be capable of printing the correct Dymo label for a multiple part order, minimise order picking time and maximise their overall logistical efficiency. We responded by configuring several Tornado towers into one group and creating the software to enable up to ten orders at once, in a way that meant the operator could move seamlessly from one highlighted section of a tray to the next.


Our Head of Projects gives an insight into…

The Click & Collect solution provided for a globally recognised, leading furniture and home goods retailer

One of our key customers approached us, seeking a robust Click & Collect solution to meet the growing demands of their customers. To address their e-commerce needs, our specialist research and development team designed and installed two innovative circular trolley storage machines, that can each hold up to 56 trolleys at once.

These machines were seamlessly integrated into the retailer’s existing network, ensuring a smooth and intuitive user experience. The solution streamlined their operations, enabling faster pickups and reducing customer wait times. As a result, the retailer not only enhanced customer satisfaction but also improved their overall operational efficiency. This partnership highlights our ability to deliver tailored solutions that align with client goals and market demands.


Our Head of Sales & Business Development highlights…

The rising demand for upgrading existing vertical lift machines

As part of our commitment to long-term customer support, in 2023 we launched a campaign to upgrade all existing vertical lift machines that we had installed in the field that had reached a maturity of 10 years. These upgrades are designed to extend the lifespan of the machines, enhance reliability, and ensure optimal performance over time without the need to ever replace your machine.

While executing this initiative, we have also seen a significant increase in inquiries from new customers seeking similar upgrades for their own machines. Our expertise in upgrading machines ensures minimal disruption to operations while delivering long-term benefits. This campaign reflects our dual focus on supporting clients seeking reliable upgrade solutions, as well as substantially reducing the waste that would otherwise arise from decommissioning machines.

Check out our solutions

AUTOMATED ORDER FULFILMENT SYSTEM

SOFTWARE DEVELOPMENT